Ordering from USMC : It's convenient !

-You can browse through your e-catalogue at home and if you need any more details our staff will be very pleased to answer your questions.

Ordering from USMC : You have our extra guarantee!

-We guarantee all the products we sell against faults, even used ones. In the unlikely event you receive a faulty product we will replace it free of charge or refund you if such is your choice. This is in addition to your customer statutory rights.

Ordering from USMC : Only quality products.

-Almost all the products of the catalogue are new, if they are in used condition the word 'used' is clearly stated and we guarantee the product is fully serviceable.

All the prices in this website are in Pound Sterling and include a 17.5% VAT (Value Added Tax).

The £4.50 P&P fee asked for every order is to cover the actual cost of preparation, packing and shipping registered/signed upon delivery and also the computerised processing of your order which allow more effectiveness and swiftness.

Is www.usmcpro.com a secured website?

-Yes, you can order with confidence, USMC uses the latest technology: Your ordering session is completely secure and safe.

When will I pay?

- When you place an order with USMC, you only pay for what you get sent to you and only on the very day it is sent. We will never charge you in advance nor for something we haven't got in stock!

I have forgotten my password, what shall I do?

- It's simple, just e-mail us or contact us by phone to 0870 752 55 00 and we will e-mail it back to you.

How long does it take for me to receive my order (UK mainland delivery)?

- Provided everything is in stock, most of the orders are shipped within 24 hours and Royal Mail or Parcel Force usually deliver them within 2 to 5 working days, if you have selected standard inland postage. For 24/48hrs deliveries verification on availability is essential and orders must be placed before 12 noon. Orders placed before 12 noon on fridays will be delivered the next monday since there is no garenteed saturday delivery. Orders placed after 12 noon on friday will be shipped the next tuesday. Sorry 24/48hrs delivery does not apply for destinations off the UK main land or BFPO'S Postage and Packing:

All the parcels are dispatched registered/signed upon delivery. - Registered Inland Charges : £4.50 P&P fee is applying to any size order.
- Republic of Ireland: at costs (please no Irish P.O.'s)
- Next day delivery (24H) : add £9.50. (BFPO's are excluded)
- 2-day delivery (48H) : add £7.50. (BFPO's are excluded)
- Overseas Orders: payment by credit card only, postage must be charged at cost. Please supply your phone/fax number.
- B.F.P.O.: Customers Surface Post add £5.90
- Air Parcel: postage must be charged at cost. Please supply your phone/fax number.

Return Policy

- If you are not completely satisfied with your purchase, you may return the items within 30 days, unused and in the original packaging and we will either give you a full refund less postage or replace the item according to your choice. Your statutory rights are not affected.
For an exchange, do not forget to include additional postage to cover the cost of return, if the mistake is due to ourselves we will refund you the shipping costs.

VAT free sales

- Providing you are living outside the EEC, you are entitled to buy VAT free. Your order will be charged without VAT as long as the delivery address is outside the EEC (EEC= UK, France, Germany, Belgium, Holland, Spain, Italy, Greece, Luxemburg, Republic of Ireland, Portugal, Austria, Danemark, Estonia, Finland, Hungaria, Lettonia, Latvua, Poland, Tchesh Republic, Slovakia, Slovenia, Sweden ).
To obtain your VAT free amount simply divide prices by 1.175, and then add postage. Do not deduct VAT on books or postage.

BFPO VAT free sales

- BFPO addresses outside the U.K. are entitled to buy VAT free. The following BFPO numbers can not deduct the VAT: 6, 8, 15 to 49, 101 to 140, 801 to 825.
- No BFPO ships can deduct the VAT. To obtain your VAT free amount simply divide prices by 1.175, and then add postage. Do not deduct VAT from books or postage